Cookies Policy | Pokies Lounge Casino

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow a website to recognise a device and remember certain information about a visit. Cookies may help a website function correctly, provide a smoother experience and help its operator understand how the website is used.

Similar technologies may also be used for related purposes. These can include software development kits, pixels, tags, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless a distinction is necessary.

Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with information associated with your account, device or browsing activity. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable Australian privacy requirements.

First-party and third-party cookies

First-party cookies are set by Pokies Lounge Casino or on our behalf when you use our website. Third-party cookies are set by service providers or other organisations whose features, content, analytics or services are included on the website. Third parties may process information in accordance with their own privacy and cookie policies.

The cookies used on the website may change over time. The cookies available to you may also depend on the pages you visit, the services you use, your device and your selected preferences.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support account sign-in, session management, security controls, fraud prevention, responsible access controls, navigation and the delivery of requested services. Without these cookies, parts of the website may not operate properly.

Strictly necessary cookies may also help us remember choices that are essential to providing a service or maintaining the security and integrity of the website. Because these cookies support necessary functions, they generally cannot be switched off through standard preference tools, although you may be able to block them through your browser.

Preference and functionality cookies

These cookies remember information that helps tailor the website to your preferences. For example, they may remember language, region, display settings or other choices made during a visit. They can help reduce the need to enter the same information repeatedly and make the website more convenient to use.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on a page, navigation patterns, error messages and general website performance. We may use this information in an aggregated or otherwise appropriate form to identify improvements, assess technical performance and make the website easier to use.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure the effectiveness of communications, limit repeated advertisements, understand engagement with promotional content and deliver information that may be more relevant to a user. These cookies may be set by us or by third-party advertising and measurement providers.

We do not use cookies to encourage unsafe gambling. Marketing activity may be subject to applicable requirements, age restrictions, exclusion arrangements and responsible gambling controls. You should only use gambling services if you are legally permitted to do so in your location and are of the required age.

How cookies are used

Cookies may be used for several purposes connected with operating, protecting and improving the website. These purposes may include:

Keeping the website available and helping pages load correctly.
Supporting account, login and session functions.
Protecting the website, accounts and services from suspicious or unauthorised activity.
Remembering choices made during a visit or between visits.
Understanding website traffic, usage patterns and technical performance.
Testing improvements to website design, features and navigation.
Measuring the reach and effectiveness of communications.
Supporting compliance, security, risk management and responsible gambling processes.
Investigating faults, preventing misuse and maintaining the reliability of our services.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, referring website, pages viewed, time and date of access and interactions with website features. The information collected will depend on the cookie and the settings of your device or browser.

We may use service providers to provide hosting, security, analytics, customer support, payment-related functionality, communications or other website services. These providers may process information through cookies or similar technologies only as permitted by their arrangements with us and applicable law.

Cookie duration

Some cookies are session cookies. They remain on your device only while your browser is open and are removed when the session ends. Other cookies are persistent cookies. They remain on your device for a period set by the cookie or until you delete them. The duration may differ depending on the purpose of the cookie and the provider that sets it.

Managing your cookie choices

When available, you can use the cookie preference tool on the website to accept, reject or adjust optional cookie categories. Your choices may apply only to the device or browser used to make them. If you use a different device or browser, you may need to set your preferences again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. The method differs between browsers, so refer to your browser's help or settings menu for instructions.

Blocking or deleting cookies may affect the way the website works. You may be unable to sign in, use account functions, retain preferences or access certain features. Disabling optional cookies should not normally prevent access to essential website functions, but the available experience may be less personalised.

Some third-party providers may offer their own tools for managing analytics, advertising or similar technologies. Your use of those tools is subject to the provider's terms and privacy information. We do not control every setting offered by third parties and cannot guarantee that changes made through a third-party tool will apply in all circumstances.

Your device and browser settings

Your browser may allow you to control whether cookies are accepted, retained or removed. You may also be able to use private browsing tools or device-level privacy settings. These settings are controlled by you and may affect other websites as well as Pokies Lounge Casino. Changing a browser setting does not necessarily remove cookies that were already stored, so you may need to delete existing cookies separately.

Privacy, updates and further information

Privacy and data protection

Cookie information may be treated as personal information where it can reasonably be linked to an identifiable person or account. We take reasonable steps to protect information and use it for lawful and legitimate purposes. Further information about collection, use, disclosure, storage, security and your privacy rights is available in our Privacy Policy.

Depending on the circumstances, you may have rights to request access to or correction of personal information, or to raise a concern about how information has been handled. Requests and concerns can be made through the contact or support options provided on the website. We may need to verify your identity before responding and may be unable to fulfil a request where an exception applies under applicable law.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, our service providers, legal requirements or our information-handling practices. The updated version will be published on this page with a revised date where appropriate.

You should review this page periodically so that you remain informed about how cookies are used. Where required, we may ask you to review or confirm your cookie preferences after a material change.

Contact and further information

If you have a question about this Cookies Policy, your cookie preferences or the way information is handled, please use the contact or support channel made available on the Pokies Lounge Casino website. Please do not include unnecessary sensitive information in a message.

By continuing to use the website after your preferences have been selected, you acknowledge that cookies may be used in accordance with this policy and your choices. Essential cookies may continue to operate where they are required for the website, security or requested services.